How kacet's Jury System Solves the Dispute Problem in Freelancing
In any marketplace where people collaborate, disputes are bound to happen. Misunderstandings, unmet expectations, or genuine disagreements — they’re part of doing business. But how disputes are *handled* can make or break trust in a platform.
Callum
Disputes Happen. Resolving Them Shouldn’t Be a Nightmare.
Where people work together, disagreements are inevitable. Maybe expectations weren’t clear. Maybe the work missed the mark. Whatever the reason, disputes are part of doing business. But it’s how those disputes are handled that decides whether people keep trusting your platform.
On most freelancing platforms, dispute resolution feels like a black box. A faceless team makes decisions behind closed doors, following rules no one really understands. It’s slow, confusing, and often unfair. And when the verdict finally arrives, both sides are left wondering if the platform quietly took sides.
The result? Frustration. Distrust. People leaving for good.
The kacet Way: The Jury Protocol
At kacet, we believe trust isn’t something you say — it’s something you prove. That’s why we built the Jury Protocol, a transparent, community-powered system for resolving disputes.
Here’s how it works:
- Jurors stake $KCT to take part. Staking means jurors have real skin in the game. They’re not just clicking buttons, they’re making considered decisions.
- Cases are anonymised. No names, no profiles, no reputations: just the facts. That keeps bias out of the equation.
- Jurors review and vote based purely on the evidence. Every decision is fair, transparent, and driven by the community.
- Incentives keep things honest. Jurors who align with the consensus earn rewards in $KCT. Those who consistently act in bad faith lose their stake.
This flips the old system on its head. No more slow, opaque, top-down rulings. Instead, you get:
- Faster resolutions: no more endless back-and-forth
- Fairer outcomes: community judgment, not platform bias
- Real transparency: you can see how and why decisions are made
At kacet, we see disputes differently. They’re not a problem to hide: they’re a chance to prove that fairness and trust can scale.
Because the future of work shouldn’t be ruled by faceless middlemen.
It should be powered by the people who make it happen.
Disputes don’t weaken kacet. They make it stronger.