Get in Touch
Feel free to contact us directly on these emails if you're setting up a new project, already working with talent through the platform, or exploring whether kacet is the right fit for your team.
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Support
Our support team is here to keep your experience smooth and hassle-free. We help with setup, troubleshooting, and any questions about our products or services, from account access and verification to payments, disputes, and feature feedback.
Account & Profile Support
Assistance with registration, profile setup, verification, and account access.
Payments & Transactions
Support for blockchain payments, currency options, and transaction-related enquiries.
Technical Assistance
Help diagnosing and resolving platform issues, bugs, or performance errors.
Product Guidance
Expert advice on using kacet's tools and features to achieve the best results.
Feedback & Improvements
We welcome your ideas and suggestions to help us enhance the kacet experience.
We aim to respond as quickly as possible and ensure every enquiry receives the care and attention it deserves. Most questions are answered within one business day, and for active projects we prioritise urgent issues that might block progress for you or your collaborators.